ESTIMATED DELIVERY TIMES
NORTH AMERICA: 7-14 BUSINESS DAYS (EXPRESS 3-7 BUSINESS DAYS)
EUROPE: 7-14 BUSINESS DAYS (EXPRESS 3-7 BUSINESS DAYS)
AUSTRALIA, NEW ZEALAND AND OCEANIA: 2-6 BUSINESS DAYS (EXPRESS 2-4 BUSINESS DAYS)
WE DO MY BEST TO MEET THESE DELIVERY ESTIMATES, BUT CANNOT GUARANTEE THEM. ACTUAL DELIVERY TIME WILL DEPEND ON THE DELIVERY METHOD YOU CHOOSE.
CUSTOMS AND IMPORT TAXES
BUYERS ARE RESPONSIBLE FOR ANY CUSTOMS AND IMPORT TAXES THAT MAY APPLY. I’M NOT RESPONSIBLE FOR DELAYS DUE TO CUSTOMS.
PAYMENT OPTIONS
WE ACCEPT PAYPAL AND ALL MAJOR CREDIT CARDS (VISA, MASTERCARD, AMERICAN EXPRESS)
RETURNS & EXCHANGES
WE GLADLY ACCEPT RETURNS, EXCHANGES AND CANCELLATIONS
CONTACT US WITHIN: 14 DAYS OF DELIVERY
SEND ITEMS BACK WITHIN: 30 DAYS OF DELIVERY
REQUEST A CANCELLATION: BEFORE ITEM HAS BEEN DISPATCHED
CONDITIONS OF RETURN
BUYERS ARE RESPONSIBLE FOR RETURN POSTAGE COSTS. IF THE ITEM IS NOT RETURNED IN ITS ORIGINAL CONDITION, THE BUYER IS RESPONSIBLE FOR ANY LOSS IN VALUE.
QUESTIONS ABOUT YOUR ORDER?
CONTACT US AT support@kogann.com